Last updated: July 2026
This Privacy Policy explains how Velora (“we”, “us”, “our”) collects, uses, and protects information when you visit thevelora.online or use our services.
Who We Are
Our website address is: https://www.thevelora.online. Velora is a digital marketing studio offering social media management, SEO, content strategy, and email marketing services.
Information We Collect
We collect information in the following ways:
- Contact forms: When you reach out to us, we collect your name, email address, and any other details you choose to share.
- Email subscriptions: If you sign up for our newsletter or marketing emails, we collect your email address and manage it through Mailchimp.
- Comments: When you leave a comment on our site, we collect the data shown in the comment form, plus your IP address and browser user agent string to help detect spam.
- Chat interactions: Our site uses a chat widget (Chatbase) that may collect the messages you send and basic technical information to respond to you.
- Cookies and analytics: We use Google Analytics to understand how visitors use our site (pages viewed, general location, device type) via cookies and similar technologies.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded Content From Other Websites
Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if you visited that website directly, and those sites may collect data about you, use cookies, and monitor your interaction with the embedded content.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send marketing emails and newsletters, if you’ve opted in
- Improve our website and services
- Detect and prevent spam or abuse (via Akismet)
Who We Share Your Data With
We do not sell your personal information. We may share data with trusted third-party service providers who help us run our business, including:
- Mailchimp – for email marketing and newsletter delivery
- Chatbase – for website chat support
- Akismet – for spam detection on comments
- Google Analytics – for understanding website traffic and usage
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For newsletter subscribers, we retain your email address until you unsubscribe.
Your Rights Over Your Data
If you have an account on this site, have left comments, or are subscribed to our emails, you can request an exported file of the personal data we hold about you, or ask us to erase it. You can unsubscribe from marketing emails at any time using the link in any email we send.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service (Akismet). Email data is processed by Mailchimp, which may store data outside your country of residence.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please get in touch with us through our contact page.